- Email us at help@it.ucla.edu or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.
- Cisco AnyConnect Secure Mobility Client Ready to connect. Virtual Private Network (VPN) Connect to UCLA's network from remote locations. A VPN is a secured private network connection built on top of publicly-accessible infrastructure Multi-Factor Authentication (MFA) is required to connect to UCLA Extension's VPN VPN Clients Connect to the UNEX.
- Step 1: Install the Cisco VPN To access the remote desktop server from off campus you need to connect to the University VPN prior to connecting to the Remote Access Server. Instructions for downloading and installing the Cisco AnyConnect VPNclient. Step 2: Configure Remote desktop.
The UCL Remote Access VPN Service provides a resilient, secure means of accessing private UCL corporate central services from off-site locations.
What can I access?
Accessing UCLA resources via the VPN system Many UCLA web resources (JStor, Digital Slide Archive, etc) are only available on campus, or with a remote connection (from home for example) over the UC Virtual Private Network (VPN). To access the VPN, you must. Accessing UCLA resources via the VPN system Many UCLA web resources (JStor, Digital Slide Archive, etc) are only available on campus, or with a remote connection (from home for example) over the UC Virtual Private Network (VPN). To access the VPN, you must.
Services that can be accessed whilst connected to the UCL Remote Access VPN service, that are not otherwise available for access from outside UCL, include:
- MyHR (HR system)
- MyFinance (UCL Finance system)
- Filestore @ UCL
- UCL Microsoft Key Management Server
- Management Systems Database Servers
- UCL Desktop data/applications
How do I connect?
Connection guides
Please refer to the connection guides below for more detailed information on your operating system.
The following platforms are not currently supported and you are installing the software at your own risk.
Cisco Anyconnect Download
Support matrix
| Cisco Anyconnect | Windows Defender and Firewall | F-Secure Client Security | Sophos Enterprise (UCL machines only) | Sophos Home (Personal machines only) | |
| Windows 10, 8.1, 8 | Yes | 15.02 and 13.11 | 9.10 (BETA)** | No | |
| macOS 11 | Yes | No | 15.02* | 9.10 (BETA)** | Yes |
| macOS 10.15 | Yes Respironics usb devices driver download. | No | 15.02* | 9.10 (BETA)** and 9.9 | Yes |
| macOS 10.13, 10.14 | Yes | No | No | 9.7 Download rockwell others driver. | Yes |
| Linux | Documented but not supported | No | No | No | No |
| All other Windows versions | No | No | No | No | No |
| All other macOS versions | No | No | No | No | No |
Cisco Anyconnect Ucla
Help & Support
Ucla Vpn Access
Please see the help & self-service resources page for further details.